If you are using a software-based license (Virtual Stick) rather than a physical USB dongle, follow these steps to bind the license to your computer hardware and generate a request file.
Before generating a request, you must have the CodeMeterAct.wbb file. This is usually found on your installation media or provided by your support representative.
Once the Virtual Stick entry appears in the list (it will usually have a serial number starting with 130-):
Open your email client and attach the generated .WibuCmRaC file. Send it to support@optisolutionsusa.com.
Important Note: Because this license is "Hardware Locked" to your PC's specific components (Motherboard, CPU, etc.), you must perform these steps on the actual computer where the software will be used. If you change major hardware components in the future, the license may become invalid and require a reset.