​Many clients have - for obvious reasons - tight security in place for their local PC's Operation Systems. From time to time, we will need administrator access to a certain folder on your PC to ease the resolution of any issue you may have.

To help us help you faster, if possible, please ask your IT contact to either:

1) Grant Read/Write access to "All Users" (for at least a period that covers our needs) for the following folders (or similar, depending on the version):

      C:\Users\Public\Documents\OPTICAM_ClassicV8.2      

      C:\Program Files (x86)\OPTICAM_ClassicV8.2

2) Log in to the PC as Administrator prior to our meeting.

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