Common Licensing Questions
USB Dongle fails to register after CodeMeter/PEPS/OPTICAM update
If after updating the software or Codemeter to V7.4.0 you will have to follow the below instructions to fix it. The reason for the issue. "In the "wibu 740.txt" log we see "2022-01-12 11:42:19: Error updating port UMS" which has been cropping up ...
Codemeter License Good but Program not Opening
If you have checked and verified that the dates are correct for the license and everything else looks good you will want to check the system times on the PC and CMContainer in the CMContainer dialog. As you can see in the above picture the System ...
CodeMeter WebAdmin displays an empty page in the browser
CodeMeter WebAdmin displays an empty page in the browser Click on the link below to go to the Wibu Support Page. https://www.wibu.com/us/support/faq/detail/why-does-codemeter-webadmin-display-an-empty-page-in-the-browser.html Open the settings by ...
Checking your license is active/accessible
Checking your license is active/accessible Symptom: Remedies: 1) Check your key (dongle) is connected to your PC. You should see it in the CodeMeter Control Panel. - To start the Control Panel, in Windows 10, type "Code Meter Control Center" ...
Retrieving your License File
Retrieving your License File Yearly, a new license is issued for users that maintain a current support contract with us for the latest release available. If you are in need of a copy of your license for a new installation you can retrieve it from the ...
Connecting to our CodeMeter Server
1) Create a VPN connection The server address is: codemeteroptisolutions.asuscomm.com or, if no success, try: codemeter.optisolutionsusa.com VPN Type: Point to point Tunneling Protocol (PPTP) User: <provided via email> Password: nucleo2@2x 2) Connect ...